Customer Support & Billing Specialist | Airbnb + Healthcare| Zendesk | Salesforc

Overview

Looking for full-time work (6 hours/day)

at $6.64/hour ($960.00/month)

Bachelors degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

February 9th, 2025

Profile Description

I’m a Customer Support and Billing Specialist with over 3 years of experience handling global accounts, including leadership roles in an Airbnb and a US-based healthcare company (Apria Healthcare).

I specialize in email and chat support, billing and dispute resolution, and handling escalations. I’ve also worked as a Team Lead and Coordinator, where I coached agents, managed performance, and ensured service quality.

Here’s what I bring:
• Experience handling 80–100+ customer inquiries daily
• Strong background in billing, invoices, and payment issue resolution
• Leadership experience managing and supporting a team
• Proficiency in Zendesk, Salesforce, and CRM systems
• Reliable, detail-oriented, and easy to work with

I’m open to part-time or full-time remote work and can adjust to EU, UK, or US time zones.

Let’s work together to improve your customer experience and operations.