I’m a highly experienced Executive Assistant and Administrative Professional with over 20 years of experience supporting business owners, executives, and remote teams across the Philippines, UAE, Canada, and U.S.-based companies. I specialize in keeping operations organized, improving workflows, and ensuring day-to-day tasks are completed accurately and efficiently.
My background includes executive assistance, customer support, HR administration, recruitment, SOP creation, accounts receivable/payable, invoice processing using Wave and Sage, shipment tracking, Shopify product management, CRM systems, and quality assurance. I’m also experienced in handling confidential information, coordinating with suppliers and clients, proofreading artwork, and managing multiple priorities in fast-paced environments.
I’m proficient with Microsoft Office, Google Workspace, Shopify, Wave, Sage, Trello, ClickUp, Slack, Zoom, SAP, and various CRM platforms. Known for being dependable, detail-oriented, and proactive, I take pride in solving problems, communicating clearly, and delivering high-quality work with minimal supervision.
If you’re looking for a reliable virtual assistant, executive assistant, operations support specialist, or administrative professional who can quickly adapt and help your business run smoothly, I’m ready to contribute from day one.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 10+ years
Experience: 1 - 2 years
Trello Skills: Proficient in using Trello for project and task management, including creating boards, organizing workflows, assigning tasks, tracking deadlines, managing team collaboration, and monitoring project progress to ensure timely completion.
Experience: 5 - 10 years
Accounting & Invoicing Skills: Proficient in using Wave and Sage Accounting to create and manage invoices, record payments, track accounts receivable, maintain accurate financial records, reconcile transactions, and generate basic financial reports. Detail-oriented with strong organizational skills and the ability to ensure accurate and timely billing.
Experience: 2 - 5 years
Business Development Skills: Experienced in identifying growth opportunities, generating leads, building client relationships, conducting market research, preparing proposals, supporting sales initiatives, and collaborating with teams to drive business growth and customer satisfaction.
CRM Skills: Experienced in customer relationship management (CRM), including maintaining accurate customer records, tracking interactions, managing follow-ups, resolving inquiries, and ensuring timely communication. Skilled in data entry, organization, problem-solving, and providing excellent customer support while maintaining attention to detail.
Experience: 2 - 5 years
Proofreading Skills: Strong proofreading and editing skills with attention to grammar, spelling, punctuation, clarity, consistency, and formatting. Experienced in reviewing documents, emails, reports, and marketing materials to ensure accuracy and professionalism.
Experience: 1 - 2 years
Shopify Skills: Proficient in managing Shopify stores, including product listings, inventory updates, order processing, customer support, discount and promotion setup, basic store maintenance, and coordinating with fulfillment to ensure smooth e-commerce operations.
Experience: 5 - 10 years
Chat Support Skills: Experienced in providing professional and timely customer support through live chat, resolving inquiries, handling complaints, processing requests, maintaining accurate records, and delivering clear, customer-focused communication while meeting service standards.
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