Joshua
Customer Support Specialist | Shopify & Zendesk | E-commerce Support
With Timeproof
Overview
Looking for part-time work (5 hours/day)
at $3.00/hour ($360.00/month)
Bachelors degree
Last Active
June 28th, 2026 (today)
Member Since
February 5th, 2025
Profile Description
I help businesses provide fast and professional customer support through
My background includes live chat support, handling customer inquiries, resolving order-related concerns, and maintaining positive customer experiences. I am also familiar with Shopify order management, Zendesk ticket handling, order tracking, refunds, and general administrative tasks.
Here are some of the tasks I can help with:
•
• Live Chat Support
• Customer Service
• Shopify Order Management
• Zendesk Ticket Management
• Order Tracking and Updates
• Refund and Return Requests
• Data Entry and Spreadsheet Management
• Administrative Support
I am organized, detail-oriented, and comfortable learning new tools and processes. I understand the importance of responding to customers professionally, following procedures accurately, and keeping records up to date.
If you're looking for someone who can provide reliable customer support and help keep daily operations running smoothly, I'd be happy to support your business.
Top Skills
Customer Support » Chat Support
Experience: 6 months - 1 year
Assisted customers through live chat by answering questions, providing product details, and resolving issues promptly.
Office and Administration » Time Management
Experience: Less than 6 months
Office and Administration » Multitasking
Experience: Less than 6 months
Other Skills
Marketing » CRM » Salesforce
Experience: 1 - 2 years
Have experience handling cases from customer concerns
Customer Support » Technical Support
Experience: Less than 6 months
Office and Administration » Creative Problem Solving
Experience: Less than 6 months
Solved customer or work-related issues by finding practical solutions and ensuring tasks were completed correctly.
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Ecommerce » Shopify
Experience: Less than 6 months
Have hands on experience on Shopify from orders, refunds, fulfillment. Know how to navigate from dashboard.
Basic Information
- Age
- 22
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao, Davao del Sur
- Tests Taken
- DISC
- Dominance: 32 %
- Influence: 7 %
- Steadiness: 27 %
- Compliance: 34 %
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.