Aydelore

Customer Service/Fraud Analyst/Virtual Assistant

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

January 7th, 2017

Profile Description

I am a dynamic professional with over eight years of experience in customer support, technical writing, and operations support. I have a strong background in CRM tools, fraud detection, dispute resolution, and technical troubleshooting, allowing me to handle complex client concerns while maintaining accuracy and high customer satisfaction. I’ve worked in global support environments across e-commerce, fintech, SaaS, and education, where clear communication and problem-solving are essential.

Alongside my support experience, I bring strong skills in documentation, data analysis, and social media management, with a sharp eye for detail and the ability to multitask effectively. I’ve worked as a technical writer, fraud analyst, ESL teacher, and social media manager, which has strengthened my adaptability and organization. I’m proactive, reliable, and committed to improving processes while delivering consistent, high-quality results in fast-paced, client-focused roles.