Angelika
Technical Support | Customer Support VA | Help Desk | SaaS Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.79/hour ($1,120.00/month)
High school diploma
Last Active
July 14th, 2026 (4 days ago)
Member Since
October 30th, 2024
Profile Description
I enjoy helping customers solve technical problems while making the experience as simple and stress-free as possible. With over 2 years of experience in customer service and technical support, I've assisted customers through phone,
My experience includes assisting customers with printer setup and connectivity issues through remote support tools, as well as guiding users through software-related concerns step by step in a clear and easy-to-follow way. I'm comfortable handling multiple conversations while staying patient, organized, and focused on resolving issues properly.
I'm experienced with CRM systems, Salesforce, Google Workspace, Microsoft Office, and remote support environments. I work well independently, learn new systems quickly, and genuinely enjoy helping customers feel confident and supported, even when they're facing technical challenges.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Customer Support » Phone Support
Experience: 2 - 5 years
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 2 - 5 years
Office and Administration » Google Workspace
Experience: 2 - 5 years
Customer Support » Helpdesk Support
Experience: 1 - 2 years
Customer Support » Back Office Support
Experience: 2 - 5 years
Virtual Assistant
Experience: Less than 6 months
Reliable Virtual Assistant providing administrative support, email management, data entry, scheduling, research, and AI-assisted productivity.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Valenzuela City, NCR
- Tests Taken
- IQ
- Score: 124
- DISC
- Dominance: 37%
- Influence: 18%
- Steadiness: 35%
- Compliance: 10%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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