Queenilyn
Learning Management System Administrator and Customer Care Specialist
Verified
Overview
Looking for part-time work (6 hours/day)
at $5.79/hour ($840.00/month)
Associates degree
Last Active
July 7th, 2026 (10 days ago)
Member Since
October 23rd, 2024
Profile Description
As a dedicated Learning Management System (LMS) Administrator and Customer Care Specialist, I bring a strong blend of technical expertise and client-focused service to my work. With extensive experience managing and optimizing LMS platforms, I ensure seamless course delivery, user experience, and compliance tracking. My role includes everything from enrollment auditing, troubleshooting system issues, and integrating external content to delivering user support for learners and administrators alike.
On the customer care side, I specialize in providing timely and effective assistance, addressing queries with empathy and precision. I’m committed to ensuring that users and clients have a smooth, positive experience—whether it's resolving issues, guiding them through system functionalities, or supporting them through the learning process.
My passion for both learning and customer care drives me to continuously improve processes, deliver high-quality support, and help learners and organizations thrive.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 5 - 10 years
Office and Administration » Administrative Support
Experience: 2 - 5 years
Other Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Phone Support
Experience: 2 - 5 years
Coaching » Training and Development
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 2 - 5 years
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lapu-Lapu, Cebu
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 21
- Influence: 7
- Steadiness: 33
- Compliance: 39
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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