Leny
E-commerce Customer Support | Social Media Virtual Assistant
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
April 18th, 2024 (10 days ago)
Member Since
December 17th, 2016
Profile Description
Boost your business by hiring a Virtual Assistant today, specializing in E-commerce and Social Media Customer Support! ctto
As a highly experienced E-commerce Social Media Customer Support Virtual Assistant with 8 years of expertise, I specialize in working with Shopify and WooCommerce platforms. I excel at accurately addressing customer inquiries received through
I'd be delighted to assist you with the following:
E-commerce Customer Support - SHOPIFY & WOOCOMMERCE
Doctor-Patient Coordinator Assistant
Appointment Scheduling (Telehealth)Clinic Operations Associate - Pharmacy Dispatch
Influencer Outreach - Instagram & YouTub
General Virtual AssistantAdministrative Support
LinkedIn Lead GenerationBasic Video Editing
Social Media Managemen
Basic ManyChat Chatbot & DialogflowOrder FulfillmenteBay Listing/DropshippingExperienced T-Shirt Uploader (Merch by Amazon, Redbubble, Zazzle, Etsy, and Printful)
Tools I'm proficient with
ChatGPT
Tidio
Jotform
Gladly
GoDaddy
Shipmonk
SparkSprout
SocialHeepsy
IZEA
Upfluence
Spark
Agorapulse
Zendesk
FreshDesk
Flume
WooCommerceS
Support Plaza
ManyChat
Filmora
Final Cut Pro
CanvaP
photoshop
Auto DSZik
Analytic
Airtable
Trello
Android Emulator for Instagram Chat Support
E-Commerce Customer Support |
Top Skills
Customer Support » Ecommerce
Experience: 5 - 10 years
I have 8 years of experience in E-commerce Customer Support. Tools I use for CSR are Shopify, WooCommerce, Gorgias, Freshdesk, Zendesk, GoDaddy, Tidio, and Gsuite.
Other Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Email Support
Experience: 5 - 10 years
I do Email and Chat Customer Support, with over two years of experience utilizing Zendesk, Freshdesk, GoDaddy, and Gsuite, I have honed my skills in providing email and chat support for e-commerce stores.
Customer Support » Social Media Moderation
Experience: 5 - 10 years
I do Facebook community and Instagram Moderation, delete negative comments, and do engagement to followers. I answer Dms for Facebook and Instagram using Android Emulator.
Marketing » Email Marketing
Marketing » Content Creation » Microblog Content Writing
Marketing » Social Media Management » Facebook marketing
Advertising » Facebook Ads
SEO » Content Management
Customer Support » Forum/Community Moderation
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Marketing » Social Media Management » Social Media Marketing
Office and Administration » Email Management
Office and Administration » Personal Assistant
Experience: 5 - 10 years
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Pablo City, Laguna
- Tests Taken
- IQ
- Score: 138
- DISC
- Dominance: 10
- Influence: 28
- Steadiness: 33
- Compliance: 29
- English
- B2(Upper Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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