E-commerce Customer Support Specialist | Shopify & Gorgias Expert

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 6th, 2026 (2 days ago)

Member Since

December 17th, 2016

Profile Description

Boost your business by hiring a Virtual Assistant today, specializing in E-commerce and Social Media Customer Support! ctto

As a highly experienced E-commerce Social Media Customer Support Virtual Assistant with 8 years of expertise, I specialize in working with Shopify and WooCommerce platforms. I excel at accurately addressing customer inquiries received through Facebook, Instagram, and email, and I am adept at easing the workload of clients and business owners by effectively managing tasks. Quickly adapting to new systems and processes, I am known for my independence, reliability, and ability to complete tasks ahead of deadlines. My keen attention to detail and outstanding communication skills enable me to provide top-quality customer service. 

I'd be delighted to assist you with the following: 

E-commerce Customer Support - SHOPIFY & WOOCOMMERCE (Email, Social Media, Live Chat Agent)
Doctor-Patient Coordinator Assistant 
Appointment Scheduling (Telehealth)Clinic Operations Associate - Pharmacy Dispatch
Influencer Outreach - Instagram & YouTubeFacebook Admin - ModeratorLive Chat Support 
General Virtual AssistantAdministrative Support
LinkedIn Lead GenerationBasic Video Editing
Social Media ManagementFacebook & Instagram Engagement
Basic ManyChat Chatbot & DialogflowOrder FulfillmenteBay Listing/DropshippingExperienced T-Shirt Uploader (Merch by Amazon, Redbubble, Zazzle, Etsy, and Printful)

Tools I'm proficient with
Gorgias
ChatGPT
Tidio
Jotform
Gladly
GoDaddy
Shipmonk
SparkSprout 
SocialHeepsy
IZEA
Upfluence
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Spark Email Support
Agorapulse
Zendesk
FreshDesk
Flume
WooCommerceS
Support Plaza
ManyChat
Filmora
Final Cut Pro
CanvaP
photoshop
Auto DSZik 
Analytic
Airtable
Trello
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Android Emulator for Instagram Chat Support

E-Commerce Customer Support | Gorgias | Freshdesk | Zendesk | Agorapulse