Shyal

Experienced Customer Support Specialist | Phone, Email & Live Chat

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Overview

Looking for full-time work (8 hours/day)

at $4.63/hour ($896.00/month)

Bachelors degree

Last Active

June 30th, 2026 (18 days ago)

Member Since

September 16th, 2024

Profile Description

I am a highly motivated and detail-oriented Customer Support and Operations Professional with over 6 years of experience providing excellent service across travel, e-commerce, education, real estate, and technical support industries. I specialize in handling phone, email, and live chat support, resolving complex issues, and ensuring a positive customer experience in fast-paced environments.

I am currently seeking a long-term remote opportunity where I can contribute my experience, professionalism, and dedication to customer satisfaction.

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 2 - 5 years

Experienced customer support specialist with extensive background in handling email support using Zendesk. Skilled in crafting clear, concise, and empathetic responses to customer inquiries, ensuring that each email is addressed with accuracy and professionalism. Proven ability to handle a high volume of emails while maintaining a high standard of service.

Customer Support » Phone Support

Experience: 2 - 5 years

Other Skills

Real Estate » Cold Calling

Experience: 6 months - 1 year

Experienced in real estate cold calling, handling outbound calls to property and landowners to generate leads. Skilled in building rapport, setting appointments, and following up with potential sellers. Proficient in handling objections, qualifying leads based on motivation and pricing, and ensuring smooth transitions to the acquisitions team. Strong communication and persuasion skills with a results-driven approach.

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 2 - 5 years

Customer Support » Ecommerce

Experience: Less than 6 months

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Antipolo City, Rizal

Tests Taken: IQ
Score: 103: DISC
Dominance: 28%
Influence: 11%
Steadiness: 38%
Compliance: 23%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”