Airah

Customer Service Representative | Email Support Specialist |

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

August 11th, 2024

Profile Description

Motivated and empathetic Customer Service Professional with over 4 years of experience in multi-channel support (email, phone, live chat) across e-commerce and retail platforms. Seeking to leverage proven communication skills, CRM proficiency, and a strong track record of customer satisfaction to contribute to a dynamic support team, drive customer loyalty, and enhance overall service efficiency.

My goal is always to make sure the customer’s experience is as positive and stress-free as possible.

Tools I use: 
Shopify
Gorgias
Shipbob
Royal Mail
Microsoft Excel/ Word
Google Spreadsheets
Canva
Slacks
Zendesk<8efe80624d780eba0c6493ec45140364>Facebook 
Instagram

Career Highlights:
Handled multiple chats, emails and social media.
Resolved 25-30 tickets per hour

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Phone Support

Experience: Less than 6 months

Other Skills

E-Commerce » Shopify

Experience: 1 - 2 years

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Design » Graphic Design » Canva

Experience: Less than 6 months

Customer Support » Customer Service » Gorgias

Experience: 1 - 2 years

Basic Information

Age
30
Gender
Female
Website
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Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  115
DISC
Dominance: 49
Influence: 21
Steadiness: 24
Compliance: 6
English
C2(Advanced/Mastery)
Government ID
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