Driven and resourceful professional with a blend of virtual assistance, customer service expertise and hands-on business experience. I thrive in fast-paced environments where communication, attention to detail, and creative problem-solving make an impact. Beyond my background in retail and technical support, I’ve spent years building and managing my own e-commerce presence, giving me a unique perspective on both customer expectations and business operations. Whether assisting clients as a virtual assistant, crafting engaging content, or streamlining workflows, I bring adaptability, independence, and a genuine commitment to helping people achieve their goals.
Experience: 6 months - 1 year
Experience handling with Fashion Dropshipping stores across United Kingdom. Skilled using Re:amaze platform for customer email communications. I also managed PayPal Disputes and Chargebacks for claims returns and refunds cases.
Experience: 2 - 5 years
I have experience working as a Customer Service Representative at IQOR from 2021 to 2023, where I handled retail accounts, took customer orders, and assisted with their concerns through calls. I provided support and resolution to customer issues.
Experience: 2 - 5 years
Assisted with scheduling and booking loads, coordinating, and monitoring dispatch operations to ensure timely task completion. Communicating with broker with professionalism and making good relationship with them for future business.
Experience: Less than 6 months
During my time in Technical Support, our team used chat to interact with clients. By providing Chat Support, we were able to assist them with their issues especially with Mobile Plan (T-Mobile) promptly and efficiently.
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Judy Bass
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