Hi, I’m Kenneth, a dedicated Virtual Assistant with over 5 years of experience in customer service, including healthcare account support.
I specialize in patient communication, appointment scheduling, and handling high-volume calls while maintaining quality and professionalism. In my current role, I handle 500–700 calls daily, qualify leads, and schedule appointments efficiently.
My previous healthcare experience allowed me to assist patients with inquiries, billing concerns, and appointment-related concerns while maintaining strict confidentiality. I am highly organized, detail-oriented, and comfortable working with CRM systems and remote tools.
I am now looking to transition back into the healthcare field as a Virtual Assistant, where I can provide reliable support to clinics, medical professionals, and patients.
Skills:
• Patient Support & Communication
• Appointment Scheduling
• CRM Management
•
• Data Entry & Admin Tasks
I am reliable, hardworking, and committed to delivering high-quality results.
Looking forward to working with you!
Experience: 5 - 10 years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
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