John
IT Service Management | Data Engineering | Client Success
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.07/hour ($1,363.65/month)
Bachelors degree
Last Active
June 28th, 2026 (10 days ago)
Member Since
June 17th, 2024
Profile Description
I’m an IT and operations professional with experience across data engineering, project management, customer success, and technical support. I specialize in building efficient systems—automating workflows, supporting complex data pipelines, improving service delivery, and coordinating cross-functional teams to keep projects moving.
I’ve worked with enterprise clients, internal teams, and product development groups, leading initiatives that strengthen operations, enhance reporting accuracy, and improve customer experience. My background includes ETL development, SQL, service delivery leadership, and managing sprint-based technical projects involving UX, frontend, backend, and AI tools.
I’m passionate about solving operational bottlenecks, simplifying processes, and helping teams deliver high-quality results faster.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
Manages end-to-end delivery for a portfolio of clients, collaborating with cross-functional teams to ensure seamless support is being provided by the whole organization, addressing issues promptly and according to the Service Level Agreements.
Customer Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 5 - 10 years
With a half a decade of experience for this skill, primarily focused on providing an excellent brand of customer support.
Other Skills
Office and Administration » Adaptability
Experience: 5 - 10 years
Office and Administration » Creativity
Experience: 5 - 10 years
Office and Administration » Critical Thinking
Experience: 5 - 10 years
Office and Administration » Technology Proficiency
Experience: 5 - 10 years
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Chat Support
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: 5 - 10 years
Customer Support » IT
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 5 - 10 years
Customer Support » Customer Service » Conflict resolution
Experience: 5 - 10 years
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
Customer Support » Product Knowledge
Experience: 5 - 10 years
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tondo I/II, Manila
- Tests Taken
- IQ
- Score: 92
- DISC
- Dominance: 34
- Influence: 31
- Steadiness: 25
- Compliance: 11
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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