Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Associates degree

Last Active

June 25th, 2026 (3 days ago)

Member Since

June 12th, 2024

Profile Description

I have experience in basic computer troubleshooting since we studied how to assemble computers and hardware devices. I worked as a customer sales representative of a specific digital and communication brand. My responsibilities were assisting customers with their inquiries and needs, promoting and endorsing the products we handle and making customers to purchase the product I handled. I also introduce, promote and do social media marketing of our product by posting, making presentation or visual of our product and making short/simple video. I also solved technical problems and did basic troubleshooting if customers experienced problems or difficulties with the item they purchased.
After years of working as a customer sales representative, I worked as a customer service representative in a BPO company. Same with my previous field of work my responsibilities is to help customers with their inquiries and needs, providing customer service and assistance, do inbound and outbound calling and chat/email support, negotiating/communicating to client and customers as well, navigating different sites and applications, problem-solving, updating, organizing and planning data and information.
I do also have some knowledge in basic social media marketing that I also learned from my sales experience and making presentations using Google Suite, Canva and other tools.
I always believe in a professional relationship with my clients, if there is a specific skill I need to learn, I am willing to learn as I am a fast learner and dedicated to everything that I do. I am committed to giving customers professional and quality services.
If there is any additional information that you would like to know, feel free to directly message me.