Carlyn
Customer Service Representative | Order Management Specialist | Virtual Assistan
Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
Associates degree
Last Active
July 9th, 2026 (2 days ago)
Member Since
September 8th, 2016
Profile Description
Versatile professional with over 10 years of expertise in Customer Service, Order Processing, Track & Trace Operations, Virtual Assistance, and eCommerce Dropshipping. Experienced in handling customer interactions, managing order lifecycles, coordinating logistics, monitoring shipment status, and supporting daily business operations. Recognized for strong communication skills, accuracy, adaptability, and the ability to thrive in remote and fast-paced work environments while consistently delivering excellent customer experiences.
Top Skills
Customer Support » Customer Service
Experience: 10+ years
I've been doing a lot of customer service tasks particularly in Ecommerce industry. Communicating with customers via email and phone is very important to me to ensure they are in the loop and are aware of what's going on with their orders.
Customer Support » Customer Service
Experience: 10+ years
I've been doing a lot of customer service tasks particularly in Ecommerce industry. Communicating with customers via email and phone is very important to me to ensure they are in the loop and are aware of what's going on with their orders.
E-Commerce » Order processing
Experience: 2 - 5 years
Other Skills
E-Commerce » Amazon » Dropshipping
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Ecommerce » Amazon
Experience: 5 - 10 years
Handled end-to-end order management, including order processing, tracking, refunds, exchanges, returns, Amazon order fulfillment, ASIN verification, email communication, and inbound/outbound customer calls.
E-Commerce » Order processing » Order Tracking
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 1 - 2 years
I assisted customers with order inquiries, shipment tracking, and general questions through live chat, providing prompt, accurate, and professional support to ensure a positive customer experience.
Basic Information
- Age
- 42
- Gender
- Female
- Website
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- Address
- Tests Taken
- IQ
- Score: 93
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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