Customer Support Expert| Creative Writing | Content Creation

Overview

Looking for full-time work (8 hours/day)

at $11.56/hour ($2,034.56/month)

Bachelors degree

Last Active

May 16th, 2024 (2 days ago)

Member Since

March 10th, 2024

Profile Description

Fired up to elevate your business as an entrepreneur with little to no struggle? 

HIRE ME AS YOUR PERSONAL ASSISTANT & BUSINESS PARTNER IN ONE!

• The TOP-NOTCH Customer Support Expert you'll meet
• MOST CREATIVE WRITER with a passion for wisdom
• A PASSIONATE CONTENT CREATOR in a digital world

It takes one to know one, especially in business. That's why like-minded people play a pivotal role in making a business succeed, and that's also why I am here to show you what I offer and how we can make that success prevail.

* CUSTOMER SUPPORT EXPERT
— With years of experience in Customer Service, I have mastered the art of professionally conversing with different clients and customers partnered with an empathetic connection

* TOP-GRADE EMAIL & CHAT SUPPORT
— Crafting unique, personalized, and empathetic but prompt responses to customers to address their concerns and provide absolute solutions. Tickets are answered within 24 hours, and incoming chats are responded to immediately. Proper advice is compellingly given to them as well.

* INBOUND & OUTBOUND CALL SUPPORT
— They will feel like they are just talking to a friend who professionally understands their issues, with no unnecessary long holds and robotic acknowledgment. Empathy is always the star of the show and as an empath, it is my expertise to empathize with customers to make them feel seen and heard.

* GUARANTEED PERFECT 5-STAR RATING
— You will be thrilled to see an endless rain of perfect 5-star ratings on your business page or website after every interaction I have had with satisfied customers.

* CREATIVE WRITING
— With almost a decade of experience in Creative Writing, it has always been my passion to put my vision and epiphany in the form of writing as my wisdom radiates a compelling piece of work that is expressed in explorative ways
— Versatility in any given topic—be it songwriting, flash fiction, essay, research, and the list goes on
— Doing topic research to delve into complex subjects and make them comprehensive with factual information that readers would enjoy interpreting
— Passionate about writing as my way of expressing myself, my thoughts, and my ideas

* CONTENT CREATION
— Create content that will magnetize viewers to stick to the branding of the business
— As a business owner myself, I also manage different social media platforms and work on viewer engagements by analyzing analytics to keep up with trends
— Basic editing of catchy videos and photos according to the scheme and identity of the brand
— Scheduling posts and organizing swipe-stopping captions

* Tools, Software & Platforms I'm EXPERIENCED with:
— Zendesk
— cPanel
— Google Workspace
— Microsoft Office 365
— Slack
— LinkedIn
— Asana
— Trello
— Calendly
— Trust Pilot
— Avaya
— Amazon Connect
— Facebook
— Instagram
— X (formerly Twitter)
— TikTok
— Adobe Lightroom
— Canva
— CapCut

Interested to know more? Just ping me and we can further converse about how we are going to make your business go above and beyond!

LET'S TALK AND SEAL THE DEAL!

I am the OPPORTUNITY you'd never want to miss. *wink*