Lester

Experienced Customer Service PRO | Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.81/hour ($736.00/month)

High school diploma

Last Active

June 27th, 2026 (13 days ago)

Member Since

November 22nd, 2023

Profile Description

>Customer Service/ Technical Support
>Chat Support
>Phone Support
>Email Support
>Social Media Support

Friendly, tech-savvy customer service professional with over 5 years of experience helping users solve problems and get the most out of platforms and services. Skilled in chat, email, and phone support, I thrive in fast-paced environments, handling technical issues, account problems, and escalations with patience and clarity. I’m all about making customers feel heard, finding solutions quickly, and improving processes wherever I work. Always learning, adaptable, and ready to take on new challenges while supporting teams and clients alike.

Top Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Phone Support

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 2 - 5 years

Over the past four years, I have honed my expertise in the dynamic and fast-paced environment of the call center industry. My role encompassed diverse responsibilities, including managing telecommunications, streaming services, and retail e-commerce accounts. In the telecommunications sector, I navigated intricate customer queries, providing technical support and ensuring seamless connectivity. Simultaneously, in the realm of streaming services, I engaged with customers to troubleshoot issues, offer subscription assistance, and enhance their overall viewing experience. Additionally, my experience extends to the retail-e-commerce domain, where I excelled in handling a spectrum of customer interactions. From addressing product inquiries to facilitating online transactions, I demonstrated versatility in catering to the unique needs of e-commerce clientele.

Other Skills

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 1 - 2 years

Customer Support » Ecommerce » B2B

Experience: Less than 6 months

Basic Information

Age: 26

Gender: Male

Website: Sign Up with Pro Account to View

Address: Quezon CIty, NCR

Tests Taken: IQ
Score: 91: DISC
Dominance: 18
Influence: 31
Steadiness: 34
Compliance: 17: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”