Experienced Customer Service PRO | Virtual Assistant

Over the past four years, I have honed my expertise in the dynamic and fast-paced environment of the call center industry. My role encompassed diverse responsibilities, including managing telecommunications, streaming services, and retail e-commerce accounts. In the telecommunications sector, I navigated intricate customer queries, providing technical support and ensuring seamless connectivity. Simultaneously, in the realm of streaming services, I engaged with customers to troubleshoot issues, offer subscription assistance, and enhance their overall viewing experience. Additionally, my experience extends to the retail-e-commerce domain, where I excelled in handling a spectrum of customer interactions. From addressing product inquiries to facilitating online transactions, I demonstrated versatility in catering to the unique needs of e-commerce clientele.