Ex-BPO | Telco + Healthcare + Sales | Appointment Setter / Customer Support VA
5 years BPO experience with US clients. Handled calls,
SETUP: Night shift ready, quiet home office, Jabra headset, 100mbps fiber + LTE backup, 45+ WPM typing.
Tools: Gmail, Zendesk, Hubspot, Salesforce, Calendly, Google Workspace, Excel.
Reliable, fast learner, long-term only. Open for paid trial to prove my skills.
Experience: 2 - 5 years
Fast and accurate email replies using templates and CRM. Skilled in Gmail, Zendesk, and Gorgias for ticket management.
Experience: 2 - 5 years
Experienced in inbound/outbound calls for Telco, Healthcare, and Sales accounts. Neutral US accent, active listening, and clear communication.
Experience: 2 - 5 years
5 years BPO experience handling US customers via phone, email, and chat. Expert in resolving issues, handling irate customers, and maintaining high CSAT scores.
Experience: 2 - 5 years
Fast typing + multitasking skills from BPO. Can handle 2-3 chats at once while maintaining polite and professional tone.
Experience: 2 - 5 years
Telco account experience. Step-by-step troubleshooting, explaining technical issues in simple terms, and guiding customers to resolution.
Experience: 2 - 5 years
45+ WPM typing speed with 98?curacy. Experienced in Excel, Google Sheets, and CRM data entry with attention to detail.
Experience: 2 - 5 years
Sales background. I qualify leads, handle objections, and book appointments on Google Calendar/Calendly. KPI-driven mindset.
Experience: 2 - 5 years
Sales account experience handling order processing, invoicing, payment follow-up, and billing inquiries. Familiar with Stripe, PayPal, and basic bookkeeping for sales transactions.
Experience: 2 - 5 years
Can set up, manage, and book appointments using Calendly. Sync with Google Calendar to avoid double booking.
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