Lorry

Ex-BPO | Telco + Healthcare + Sales | Customer Support VA | Appointment Setter |

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Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

Associates degree

Last Active

June 25th, 2026 (yesterday)

Member Since

November 21st, 2023

Profile Description

Ex-BPO | Telco + Healthcare + Sales | Appointment Setter / Customer Support VA

5 years BPO experience with US clients. Handled calls, email, chat, sales, and order processing. Expert in resolving issues, qualifying leads, and booking appointments.

SETUP: Night shift ready, quiet home office, Jabra headset, 100mbps fiber + LTE backup, 45+ WPM typing.

Tools: Gmail, Zendesk, Hubspot, Salesforce, Calendly, Google Workspace, Excel.

Reliable, fast learner, long-term only. Open for paid trial to prove my skills.

Top Skills

Experience: 2 - 5 years

Fast and accurate email replies using templates and CRM. Skilled in Gmail, Zendesk, and Gorgias for ticket management.

Experience: 2 - 5 years

Experienced in inbound/outbound calls for Telco, Healthcare, and Sales accounts. Neutral US accent, active listening, and clear communication.

Experience: 2 - 5 years

5 years BPO experience handling US customers via phone, email, and chat. Expert in resolving issues, handling irate customers, and maintaining high CSAT scores.

Other Skills

Experience: 2 - 5 years

Fast typing + multitasking skills from BPO. Can handle 2-3 chats at once while maintaining polite and professional tone.

Experience: 2 - 5 years

Telco account experience. Step-by-step troubleshooting, explaining technical issues in simple terms, and guiding customers to resolution.

Experience: 2 - 5 years

45+ WPM typing speed with 98?curacy. Experienced in Excel, Google Sheets, and CRM data entry with attention to detail.

Experience: 2 - 5 years

Sales background. I qualify leads, handle objections, and book appointments on Google Calendar/Calendly. KPI-driven mindset.

Experience: 2 - 5 years

Sales account experience handling order processing, invoicing, payment follow-up, and billing inquiries. Familiar with Stripe, PayPal, and basic bookkeeping for sales transactions.

Experience: 2 - 5 years

Can set up, manage, and book appointments using Calendly. Sync with Google Calendar to avoid double booking.

Basic Information

Age
31
Gender
Female
Website
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Address
Santa Rosa City, Laguna
Tests Taken
None
Government ID
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