I am an experienced Customer Care Specialist that handles chat/emails/calls. I've also had a background as a Quality Analyst for 3 years and as a Team Manager - Operations managing 18 customer care agents responsible for writing
Also, I've handled admin tasks like data entry, managing excel files for score sheets, power point presentation,
I am a highly motivated, committed, and passionate individual with a call center background and have worked
remotely for five years, eager to join your organization. I am passionate about managing, coaching, mentoring, and
honing people. I love this job for the opportunity to earn on the side and pursue an opportunity that will allow me to grow professionally, while effectively utilizing my skill to help promote corporate mission and exceed team goals.
Experience: 1 - 2 years
I was part of the Pioneering Chat Support handling 3 cutomers and 3 brands at a time for 3 states in Australia.
Experience: 5 - 10 years
I was a customer care email support for 2 years and did email management for 5 years.
Experience: 2 - 5 years
Part of my admin task as a Quality Analyst and as a Team Manager is email management.
Experience: 1 - 2 years
I was a phone and email support when I was working with Amazon.
Experience: 1 - 2 years
I worked as an Amazon Seller Support in 2016 - 2017 handling sellers concerns in listing their items online, managing feedback, A-Z claims, FBA items, and etc.
Experience: 2 - 5 years
I usually do data entry as part of my task when I was a QA and a TM.
Experience: 2 - 5 years
Experience: 1 - 2 years
I had an experience managing Amazon Seller's account when I was an Amazon Seller Support.
Experience: 1 - 2 years
I'm an experienced Team Manager.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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