Ivy

VIRTUAL ASSISTANT/E-COMMERCE/CUSTOMER SERVICE REPRESENTATIVE

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Overview

Looking for full-time work (8 hours/day)

at $3.90/hour ($752.00/month)

High school diploma

Last Active

July 3rd, 2026 (10 days ago)

Member Since

October 13th, 2023

Profile Description

I am a customer service representative with knowledge of e-commerce and recruitment process outsourcing. I have been working in the virtual world for years and with my skills like live chat handling, email management, photo editing using Canva and Adobe Photoshop, cold calling, social media management, and more.
I believe you can utilize me in your company with the skills that I have.
I can't wait to be working with you.

Top Skills

E-Commerce » Shopify

Experience: 1 - 2 years

Utilizing orders using Shopify when order-taking via live chats, calls, and emails.

Customer Support » Ecommerce

Experience: 1 - 2 years

I have been working as an e-commerce customer service representative for 2 years mainly for a gym apparel company that do dropshipping services as well.

Customer Support » Customer Service » Gorgias

Experience: 1 - 2 years

Using Gorgias is a very effective tool for me since it caters to live chats, emails merged from different platforms, orders from Shopify and it helps me to track my proficiency of handling messages.

Other Skills

Marketing » CRM » Zendesk

Experience: Less than 6 months

Design » Graphic Design » Canva

Experience: 6 months - 1 year

Using Canva is an exciting experience since it allows me to work freely with designing, layouting, and more.

Human Resources » HR Management

Experience: 6 months - 1 year

I have been a Human Resources Head in a private company here in Cagayan de Oro City, Philippines handling 100-150 employees in the restaurant and hospitality businesses owned by the company. As a HR head, I am responsible with paper screening candidates with their applications and ensuring smooth flow with the process. And aside from recruitement, am too is responsible for admin hearings and conflict resolution regarding employees.

Design » Adobe » Photoshop

Experience: 2 - 5 years

I have used this tool since 2012 to edit or layout many things. From thumbnails to tarpaulin making, invitation cards, branding, designing, catalog making, and more.

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cagayan de Oro, Misamis Oriental

Tests Taken: IQ
Score: 119: DISC
Dominance: 41
Influence: 29
Steadiness: 23
Compliance: 45: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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