CS / Social Media Manager|E-commerce Operations|VA Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.23/hour ($1,448.59/month)

Bachelors degree

Last Active

August 11th, 2024 (32 days ago)

Member Since

May 30th, 2016

Profile Description

Professional level with a Diploma in Information Technology who seeks a position in an innovative e-commerce organization that utilizes my analytical, communication, customer service, and relationship-building skills, along with my skill set in visual communication: graphic design and video editing.

I strive for consistency and goal attainment, am organized, and I pay great attention to detail — qualities that best describe me. Additionally, I am a motivated, goal-oriented individual who is trustworthy, adaptable, upbeat, and eager to learn new things. Moreover, my diploma enables me to learn new software applications quickly.

KEY SKILLS:
- Currently enrolled in an online training program for Social Media Management and Marketing, and Search Engine Optimization (SEO)
- Customer Service Administrator in a UK-based e-commerce company: customer service - email and admin tasks
- Customer Service Manager in an e-commerce family-owned company: email, admin, ad hoc, operations support, social media and digital marketing support
- Senior Customer Success Specialist (Platform Manager) in an e-commerce company: email, chat, and social media management; trained new hires and provided QA for live chat agents
- Marketing: worked on my Alibaba’s affiliate account- VA doing cold calls, administrative tasks, social media post-maintenance, internet researching, content writing
 - Teaching: ESL Online Tutor and Full-Time High School Faculty-
 Customer Service Representative (voice and eSupport) and Technical Support Representative in BPO companies
- Customer Service and Relations
- Computer skills
- Basic WordPress and WIX site-making/editing
- Knowledgeable in photo and video editing- Good Oral Communication and Writing skills
- Interpersonal Communication
- Word Processing skills
- Journalism (News Writing)
- Detail-oriented
- Self Motivated and Disciplined
- Quick Thinker and Effective Decision Maker
- Eager to learn-
 Reliable and Flexible

- Software Packages 
 *     Microsoft Office    * eDesk                * Asana          * WooCommerce     
 *     Photoshop             * Help Scout        * Klaviyo         *  SellerLegend  
 *     Canva                     * Olark                  * Trello           * Slack  
 *     Sony Vegas Pro    * agora pulse       * Gorgias       * Blade IMS 
 *     inContact              * ManyChat          * G Suite         * Keeping  
 *    BoomTown           * ShipStation        * Anydesk        * MS Team 
 *    SalesDialers         * OrderWise           * Shopify         * CapCut 
 * Mojo Dialer             * Amazon Seller Central     *   Wix         * WordPress