Mary

Virtual Admin Assistant; CS Manager, eCommerce Operations

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 26th, 2024 (32 days ago)

Member Since

May 30th, 2016

Profile Description

- Customer Service Administrator in a UK-based eCommerce company: customer service - email and admin tasks; 
- Customer Service Manager in an eCommerce family-owned company: email, admin, ad hoc, operations support, social media and digital marketing support; 
- Senior Customer Success Specialist (Platform Manager) in an eCommerce company: email, chat, and social media management; trained new hires and provided QA for live chat agents
- Marketing: worked on my Alibaba’s affiliate account
- VA doing cold calls, administrative tasks, social media post-maintenance, internet researching, content writing 
- Teaching: ESL Online Tutor and Full-Time High School Faculty
- Customer Service Representative (voice and eSupport) and Technical Support Representative in BPO companies
- Basic WordPress site editing and creating one
- Knowledgable in basic photo and video editing
- Journalism (News Writing)
- Word Processing skills
- Oral Communication and Writing skills
- Computer skills
- Interpersonal Communication
- Detail-oriented
- Self Motivated and Disciplined
- Quick Thinker and Effective Decision Maker
- Eager to learn
- Reliable

Top Skills

Customer Support » Ecommerce

Experience: 5 - 10 years

Office and Administration

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 5 - 10 years

Customer Support » Social Media Moderation

Experience: 5 - 10 years

Office and Administration » Attention to Detail

Experience: 10+ years

Design » Graphic Design

Experience: 5 - 10 years

Video Editing

Experience: 5 - 10 years

Customer Support » Technical Support

Experience: 10+ years

Coaching » Homeschool » Tutorial Teaching

Experience: 6 months - 1 year

Office and Administration » Flexibility

Experience: 10+ years

Marketing » Content Creation » Creative Writing

Experience: 1 - 2 years

Marketing » Content Creation » News Writing

Experience: 2 - 5 years

Project Management

Experience: 6 months - 1 year

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  95
DISC
Dominance: 27%
Influence: 28%
Steadiness: 13%
Compliance: 32%
English
C2(Advanced/Mastery)
Uploaded ID
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