Mayzel
Administrative Virtual Assistant | Logistics & Operations Support | Calendar, In
Verified
Overview
Looking for full-time work (8 hours/day)
at $7.72/hour ($1,488.00/month)
Bachelors degree
Last Active
July 7th, 2026 (6 days ago)
Member Since
September 13th, 2023
Profile Description
Every week, I help business owners reclaim hours they're losing to inbox chaos, missed follow-ups, and scattered scheduling — so they can focus on running their business, not managing it.
I'm an Administrative Virtual Assistant with 7+ years of combined experience across administrative support, claims processing, and high-volume client communication, with a recent specialization in logistics and operations. In my most recent role with an Australian logistics company, I managed 60+ daily customer inquiries and converted 40 of them into accurate quotes every single day — while keeping every record audit-ready. Before that, I managed a 30-claim monthly portfolio end-to-end in commercial motor insurance, and handled 100+ daily provider calls in a healthcare BPO. Across every role, the throughline is the same: I keep high-volume, detail-heavy operations running without anything falling through the cracks.
Here's what I bring to your business: calendar and inbox management that actually protects your time, CRM administration and data entry that keeps your records clean, quote and rate sheet processing, vendor and carrier coordination, and client follow-up that closes the loop instead of leaving people waiting. I work in Freshdesk, Dialpad, Ascend TMS, DAT and Truckstop load boards, HubSpot CRM, Asana, Trello, ClickUp, Calendly, Google Workspace, and Microsoft Office — and I pick up new tools fast.
If you're a business owner drowning in admin work, or a logistics/transport operation that needs someone who can handle both the back-office and the operational side, I'd love to help. Message me and let's talk about what's eating up your time.
Top Skills
E-Commerce » Logistics Coordination
Experience: 1 - 2 years
Coordinated transport bookings, carrier negotiations, and shipment scheduling for oversize loads, heavy equipment, and remote-area deliveries during my role as Logistics Quoting Coordinator at an Australian freight company (November 2024 - March 2026)
Other Skills
Office and Administration » Calendar Management
Experience: 1 - 2 years
Reliable calendar management experience, including scheduling, prioritizing, and resolving conflicts so nothing gets missed or double-booked.
E-Commerce » Ebay » Customer Support
Experience: 5 - 10 years
Delivered customer support across phone, email, and chat channels in logistics, insurance, healthcare, and telecom industries, resolving issues efficiently while maintaining service quality standards.
Customer Support » Phone Support
Experience: 5 - 10 years
Handled high-volume inbound and outbound calls across healthcare, insurance, and telecom roles, totaling 7+ years of phone-based client and provider communication.
Office and Administration » Data Entry
Experience: 5 - 10 years
Performed accurate, high-volume data entry across multiple roles spanning 7+ years, including claims records, quote documentation, and customer account updates.
Office and Administration » Email Management
Experience: 5 - 10 years
Managed high-volume email communication with clients and carriers daily, ensuring timely and accurate responses across more than 7 years of customer-facing roles.
Accounting » Claims Processing
Experience: 1 - 2 years
Office and Administration » Documentation
Experience: 5 - 10 years
Maintained organized, audit-ready records of quotes, bookings, claims, and compliance documents across multiple roles spanning 7+ years.
Office and Administration » Google Workspace
Experience: 5 - 10 years
Used Google Docs, Sheets, and Drive extensively across 7+ years of administrative, claims, and logistics coordination work for documentation, record-keeping, and reporting.
Office and Administration » Time Managment
Experience: 5 - 10 years
Managed high-volume daily workloads - including 60+ customer inquiries and up to 100 daily calls - while maintaining accuracy and meeting service-level deadlines.
Office and Administration » File Management
Experience: 5 - 10 years
Organized digital files and records across Google Drive and CRM systems, ensuring documents were easy to locate and audit-ready.
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lapu-Lapu, Cebu
- Tests Taken
- IQ
- Score: 92
- DISC
- Dominance: 30 %
- Influence: 30 %
- Steadiness: 26 %
- Compliance: 14 %
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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