Jiemabel
Customer Service Expert/Fulltime Marketing Assistant/VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
Bachelors degree
Last Active
July 2nd, 2026 (7 days ago)
Member Since
May 1st, 2016
Profile Description
Hi! I’m Jiemabel, a results-driven Customer Service Specialist & Virtual Assistant with 8+ years of experience supporting global brands like Amazon, T-Mobile, and Asurion — and now helping online businesses scale through strategic support and marketing systems.
I don’t just answer tickets. I protect revenue, improve retention, and optimize operations.
*Customer Support & eCommerce Operations<8efe80624d780eba0c6493ec45140364
Escalation & dispute resolution
Claims review & billing support
Chargeback mitigation & complaint summaries
Shopify store support & backend management
CRM management (Zendesk, Salesforce, Re:Amaze, Gorgias, Amazon Seller Tools)
* Marketing, Automation & Growth Support
GoHighLevel (GHL) setup & workflow automation<8efe80624d780eba0c6493ec45140364
Appointment setting & pipeline management
Inbox management & follow-ups
Strategic marketing support
Ads coordination & performance analytics
*WordPress website optimization (content updates, performance improvements, UX support)
- Tools & Platforms
Google Workspace | Slack | Trello | Zoom | Shopify | Richpanel |
Top Skills
E-Commerce » Shopify
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 5 - 10 years
Worked with various industries such as retail, telecommunications, logistics and insurance
Accounting » Claims Processing
Experience: 2 - 5 years
Claims Review Examiner
Other Skills
E-Commerce » Amazon » Dropshipping
Experience: 6 months - 1 year
Customer Support » Ecommerce » Amazon
Experience: 2 - 5 years
Worked with Amazon Customer Service and Seller Central
Office and Administration » Email Management
Experience: 2 - 5 years
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cabuyao, Laguna
- Tests Taken
- IQ
- Score: 93
- DISC
- Dominance: 38
- Influence: 34
- Steadiness: 21
- Compliance: 7
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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