Hi! I'm Raul, a dedicated Virtual Assistant and Customer Service Specialist with 9 years of hands-on experience across BPO, remote support, and administrative roles. I combine a strong service mindset with solid technical know-how to help businesses run smoothly and keep customers happy.
Over my career, I've supported companies across industries — from cleaning operations and property management to e-commerce, telecom, and insurance. I've handled everything from managing cleaner schedules and tenant concerns to providing Amazon seller support, troubleshooting network issues, and processing bookings for travel experience platforms.
Here's what I bring to the table:
Multichannel support — phone,
CRM & admin tools — Salesforce, Asana, Connecteam, NocoDB, Missive, and more
Virtual assistance — calendar management, data entry, scheduling, vendor coordination
Technical support — device troubleshooting, network diagnostics, app issue resolution
Property & operations management — tenant communications, job assignment, compliance tracking
I'm currently upskilling in AI automation — actively studying tools like N8N, Zapier, Make (formerly Integromat), and GoHighLevel to future-proof my skill set and help clients build smarter, more automated workflows. My goal is to not just be a great VA, but a tech-forward one who can help you save time and scale your operations.
If you're looking for someone reliable, adaptable, and genuinely invested in helping your business grow — let's connect!
Experience: Less than 6 months
I have worked as customer service for big companies like Amazon Seller Support, Traget.com, Cigna, Metro by T-mobile and provided quality customer service.
Experience: 1 - 2 years
I was a Amazon seller support, providing support to sellers through email and phone.
Experience: 2 - 5 years
I was a chat support for Target.com, Metro by T-mobile and CDS global. Handling 3 chat concurrency.
Experience: 5 - 10 years
All the companies I worked for the past 7 years I was working as a customer service and it always involves outbound and inbound calls.
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