Joseph

Account Executive | Customer Success PRO| Technical Savvy

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 27th, 2024 (23 days ago)

Member Since

May 22nd, 2023

Profile Description

Need an assistant that can hit the ground running? 

- The Virtual Assistant you've been looking for
- I help overwhelmed and exhausted business owners

Here's how I will improve your life

Customer Service, Technical Support and Sales Associate - are vital components of business operations, serving as critical touchpoints for building and sustaining customer relationships, regardless of business size, with scalability and complexity considerations.

Very much tech savvy-- I primarily utilize the following tools:
-Freshdesk
-Hubspot
-Zoho
-Zendesk
-Apollo
-Slack
-Sling
-RingCentral Apps
-ISN

Expertise: I'm your go-to freelancer for top-notch customer service. I possess the skills and experience needed to ensure your clients are always delighted.

Problem-Solver Extraordinaire: Got a tricky issue? No problem! I have a knack for finding solutions and making clients' headaches disappear.

Relationship Builder: It's not just about problem-solving; I know how to build strong client relationships that last.

Empathy & Patience: I acknowledge that customers may have quirks and face challenges. I bring empathy and patience to every interaction.

Here are the list of companies, I've work with:
-Ooma Business
-AT&T
-Real Estate Inspection
-Amazon
-T-mobile
-CalPro Inspection Group 

And list of my expertise, hence not limited:
-Technical Customer Service
-Inbound/Outbound Customer Service
-Email & Live Chat Customer Support
-Placing & Tracking Order
-Microsoft Office Tools
-Inbound/Outbound Sales Service
-VoIP
-Appointment Setter

I'm passionate about providing top-notch customer experiences and driving sales growth. With my strong communication skills and dedication to excellence, I'm confident in my ability to contribute positively to your team and help your business thrive.

Sound like a fit? Drop me a quick message or invite so we can schedule a Discovery Call :)

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Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Other Skills

Marketing » Telemarketing » Outbound Sales

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: Less than 6 months

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Ecommerce » B2B

Experience: 2 - 5 years

Basic Information

Age
27
Gender
Male
Website
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Address
Meycauayan City, Bulacan
Tests Taken
None
Uploaded ID
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