Ana

Technical/Customer Support Representative

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Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

College degree

Last Active

June 30th, 2026 (13 days ago)

Member Since

February 17th, 2016

Profile Description

Results-driven Technical Support Specialist with 8+ years of experience in high-volume call center operations. Proficient in troubleshooting technical issues via calls, chats, and emails, delivering timely solutions to ensure customer satisfaction. Experienced in remote support since 2019, with expertise in task prioritization, issue escalation, and m ---------- ging multiple responsibilities under pressure. Driven by a problem-solving mindset: 'Every question has an answer, and every issue can be resolved. If I don’t know the solution, I’m confident in my ability to find it through research, testing, or seeking help.' I consistently deliver effective support while maintaining efficiency.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 10+ years

Customer Support » Customer Service

Experience: 10+ years

Other Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 2 - 5 years

Design » Graphic Design » Canva

Experience: Less than 6 months

Customer Support » Helpdesk Support

Experience: 2 - 5 years

Basic Information

Age: 40

Gender: Female

Website: Sign Up with Pro Account to View

Address: Dasmarinas, Cavite

Tests Taken: IQ
Score: 125: DISC
Dominance: 19
Influence: 16
Steadiness: 32
Compliance: 33: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”