Executive Virtual Assistant | Shopify | Operations | SOP | E-commerce | Admin Su

Overview

Looking for full-time work (8 hours/day)

at $5.65/hour ($1,088.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

March 29th, 2023

Profile Description

Are you looking for an Executive Virtual Assistant who can manage operations, build systems, and keep your business running without constant oversight? With 10+ years of experience in e-commerce support, customer service, SOP creation, and administrative coordination, I help business owners and founders stay focused on growth while I handle the operational details.
I am Jesyl — an Executive Virtual Assistant and Operations Coordinator specializing in Shopify e-commerce support, process documentation, team onboarding, and executive-level administrative support. I am available for full-time remote work and have a proven track record of delivering results across fast-moving e-commerce and operations environments.

WHAT I HAVE DONE FOR MY CLIENTS AND EMPLOYERS:

- Built and managed a complete project management system (Linear) from scratch — including structure, SOP workflows, team rollout, and adoption tracking
- Led company-wide tool migrations: Slack to Linear for communications, and Notion to Google Drive for document management
- Owned SOP creation and process documentation across 4 departments: Creative, Customer Service, Logistics, and Operations
- Managed and onboarded a team of 8 with a structured 12-week check-in cadence and performance tracking
- Maintained 95%+ customer satisfaction across multiple e-commerce and customer service roles
- Handled Shopify order management, returns, refunds, escalation handling, and fulfillment coordination end-to-end
- Managed data entry, spreadsheet management (Google Sheets, Excel), and order tracking for wholesale and retail operations

CORE EXPERTISE:

- Executive Virtual Assistant and Administrative Support
- Shopify E-commerce Support and Order Management
- SOP Creation and Process Documentation
- Operations Management and Workflow Optimization
- Project Management (Linear, Notion, Google Drive)
- Team Onboarding and People Coordination
- Customer Service and Escalation Handling
- Data Entry and Spreadsheet Management (Google Sheets, Excel)
- Email Management and Chat Support
- QuickBooks Online — Data Entry, Invoicing, Reporting
- Video Editing and Content Creation (Canva, CapCut)
- Calendar and Appointment Scheduling

TOOLS I USE DAILY:

Shopify, Linear, Notion, Google Workspace, Slack, Salesforce CRM, Microsoft Office, QuickBooks Online, UpPromote, Disputifier, Social Snowball, Canva, CapCut, Botcake, Fireflies, Circleback, Zoom, Google Meet, Claude AI, ChatGpt

CERTIFICATIONS AND TRAINING:

- Virtual Assistance and Freelancing Training — Angel Javier VA Coach
- QuickBooks Online Advanced Training — Freelance Academy
- Shopify Landing Page Builder and Conversion Optimization — Ecommbuddies
- Adobe Premiere Pro Masterclass — Graphics Media Training Philippines

I am a highly organized, detail-oriented Executive Virtual Assistant and Operations Coordinator who takes full ownership of tasks without needing to be micromanaged. I specialize in Shopify e-commerce operations, SOP creation, and executive administrative support — and I bring structure, reliability, and systems thinking to every role I take on.

Whether you need help with Shopify order management, building SOPs and process documentation, onboarding your remote team, managing emails and data entry, or supporting day-to-day operations as a dedicated Executive VA — I am ready to plug in and deliver from day one.

I am available for full-time remote work (8 hours/day) and am comfortable working West Coast US hours.

Send me a message and I will respond within 24 hours. Let us build something great together.