Bernalette
Shopify Customer Service Expert | E-commerce Support & Order
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.14/hour ($800.00/month)
Bachelors degree
Last Active
July 5th, 2026 (4 days ago)
Member Since
November 29th, 2022
Profile Description
I’m an experienced E-commerce Customer Support Specialist with 3+ years of expertise in managing customer inquiries, order issues, and refunds for online stores. Skilled in Shopify, Gorgias, and other tools like ReAmaze, Zendesk, Slack, and Google Sheets, I provide fast, accurate, and friendly support to ensure an exceptional customer experience.
Key strengths:
? Expert in Shopify order management, returns, and refunds
? Proficient in Gorgias (macros, rules, tags, automation)
? Strong
? Ability to work independently and deliver results on time
If you’re looking for a reliable and detail-oriented VA to handle your e-commerce customer support, let’s connect!
Top Skills
Other Skills
Customer Support » Ecommerce » Shopify
Experience: 6 months - 1 year
Customer Support » Customer Service » Gorgias
Experience: 6 months - 1 year
E-Commerce » Funnelish
Experience: 6 months - 1 year
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Libmanan, Cam. Sur
- Tests Taken
- IQ
- Score: 81
- DISC
- Dominance: 26%
- Influence: 10%
- Steadiness: 37%
- Compliance: 26%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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