Medical Virtual Assistant | Legal Administrative Assistant | Client & Operations

Overview

Looking for full-time work (8 hours/day)

at $4.24/hour ($818.18/month)

High school diploma

Last Active

July 6th, 2026 (2 days ago)

Member Since

November 23rd, 2022

Profile Description

If you need someone who can manage patient or client communication, keep records organized, and make sure nothing gets missed — I can help.

I support healthcare and legal teams by handling administrative tasks, managing communication, and keeping daily operations running smoothly without constant follow-up.

I have a strong background in customer support, where I handled 100+ requests per day across phone, email, and chat. This helped me build the ability to manage multiple priorities, communicate clearly, and stay organized in fast-paced environments.

I also supported a COVID-19 associate hotline for a U.S.-based account, where I handled inbound calls related to health concerns, documented cases, and assisted with emergency leave coordination. This required accuracy, confidentiality, and proper handling of sensitive information.

In addition, I worked as an Administrative Assistant in an Australian immigration law firm where I:

Prepared legal documents using templates
Managed case files and client records
Tracked requirements and deadlines
Coordinated with clients and internal teams

I have also completed training as a Medical Virtual Assistant, where I gained knowledge in patient coordination, scheduling, documentation, and working in structured healthcare environments.

WHAT I CAN HELP YOU WITH

Medical Support
Patient communication (calls, email, follow-ups)
Appointment scheduling and coordination
Medical records organization
Intake and documentation support

Legal Administrative Support
Document preparation using templates
Case file management
Tracking deadlines and requirements
Client communication and follow-ups

General Administrative Support
Inbox and email management
Task coordination and follow-ups
Data entry and record tracking
Basic scheduling and coordination

TOOLS I’VE USED
Google Workspace | Microsoft Word | Excel | Asana | Slack
Shopify | Gorgias | Reamaze | Zendesk | Richpanel
Migration Manager | PandaDoc | Front

HOW I WORK
I take ownership of tasks from start to finish
I follow through without needing reminders
I keep communication clear and professional
I adapt quickly to new systems and workflows

WHAT YOU CAN EXPECT
Organized records and smooth workflows
Clear communication with patients or clients
Tasks completed on time
Reliable day-to-day support

If you need someone who can handle communication, stay organized, and support your operations in a medical or legal environment, I’d be happy to help.