Experienced professional with a six-year background in customer service, technical support, and healthcare accounts. Demonstrated leadership by managing a team of 10 representatives as a Subject Matter Expert (SME), specializing in technical resolution for business clients. Proven skills in customer service and adept at data entry. Eager to contribute expertise and drive excellence in a dynamic customer-focused role.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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