I am a versatile and results-driven professional with experience in sales, customer relationship management, digital marketing, project management, CRM administration, and business operations.
My career began in the automotive industry, where I spent several years as a Sales Executive and Team Lead at Suzuki Auto Sucat. I was recognized as a Top Sales Executive for consistently exceeding sales targets, generating qualified leads, and building strong customer relationships. I managed the entire sales cycle, from lead generation and prospecting to financing coordination, vehicle delivery, and after-sales support. I also trained new sales representatives and helped improve team performance through coaching and process improvements.
In addition to my sales background, I have extensive experience supporting digital operations and remote teams. I recently worked in project management and operations, where I manage CRM systems, client communications, appointment scheduling, workflow coordination, and business documentation. I have hands-on experience with GoHighLevel CRM, Notion, Slack, Google Workspace, Microsoft Teams, SharePoint, Zapier, Make, and Power Automate.
My responsibilities include managing sales pipelines, tracking opportunities, sending follow-up communications, maintaining client records, coordinating appointments, and ensuring operational processes run smoothly. I also work with AI-powered tools to analyze client interactions, generate insights, organize documentation, and improve workflow efficiency.
Additionally, I have experience with lead generation, data research, data scraping, database management, SOP creation, process documentation, and remote team coordination. I am comfortable handling both customer-facing responsibilities and behind-the-scenes operational tasks that help businesses stay organized and grow efficiently.
What sets me apart is my adaptability, strong work ethic, and willingness to learn. I can quickly understand new systems, follow established processes, and take ownership of tasks with minimal supervision. Whether it's sales, customer support, CRM management, project coordination, operations, or automation, I focus on delivering reliable results and creating value for the businesses I support.
I am currently seeking long-term opportunities where I can contribute my skills, continue learning, and help businesses achieve their goals through organization, efficiency, and exceptional support.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
· Developed and executed product listing strategies across social media platforms (Facebook, Instagram & Carousell) to increase visibility, traffic, and inquiries. · Created compelling product titles, captions, and promotional posts to support online sales campaigns. · Managed and optimized boosted posts and ads, monitored engagement metrics, and adjusted marketing strategies based on performance data. · Built and maintained the dealership’s social media presence, ensuring consistent branding, timely responses, and active audience engagement. · Generated high-quality leads through online listings, social media marketing, direct outreach, referrals, and walk-in conversions. · Conducted continuous follow-ups to maximize conversion rates and minimize lost sales. · Achieved and exceeded monthly sales quotas by applying strong negotiation, objection-handling, and closing techniques. · Guided clients throughout the entire purchase process, including pricing discussions, contract completion, warranties, services, and financing options. · Coordinated with banks for payment processing, completed sales transactions, and ensured smooth delivery. · Built long-term customer relationships through after-sales support and consistent communication. · Prepared sales management reports and provided data-driven insights to assist in sales strategy development. · Trained and onboarded newly hired salespeople on product knowledge, sales processes, and customer handling. · Delegated tasks, set team targets, monitored progress, and motivated the team to achieve daily and monthly goals. · Conducted daily morning meetings to align priorities, share updates, and reinforce sales strategies. · Informed the team of new products, services, promotions, and marketing activities to ensure accurate and timely customer communication.
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