Jasmin

Customer Support Specialist | General Virtual Assistant |Shopify and Gorgias |E-

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Overview

Looking for part-time work (4 hours/day)

at $4.98/hour ($480.00/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

September 10th, 2022

Profile Description

I am a Customer Service Specialist with strong leadership experience as a former Sales Supervisor, bringing a customer-first mindset and team-oriented approach to every role.

I have hands-on experience supporting customers through email and chat, particularly in e-commerce environments. I specialize in handling customer inquiries, resolving order and account concerns, and ensuring a smooth and positive customer experience from first contact to resolution.

I am familiar with Shopify and Gorgias, managing daily tickets, order updates, refunds, replacements, and general customer concerns while maintaining professionalism, empathy, and efficiency.

I am currently open to remote Customer Service roles where I can contribute my leadership background, attention to detail, and commitment to customer satisfaction.


Top Skills

Office and Administration » Attention to Detail

Experience: 2 - 5 years

E-Commerce » Order processing

Experience: Less than 6 months

Office and Administration » Team Leadership

Experience: 2 - 5 years

Other Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Chat Support

Experience: Less than 6 months

Office and Administration » Communication

Experience: 2 - 5 years

Office and Administration » Problem Solving

Experience: Less than 6 months

Customer Support » Ecommerce » Shopify

Experience: Less than 6 months

Customer Support » Customer Service » Gorgias

Experience: Less than 6 months

Basic Information

Age
35
Gender
Female
Website
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Address
HAGONOY, DAVAO DEL SUR
Tests Taken
IQ
Score:  110
DISC
Dominance: 33
Influence: 15
Steadiness: 27
Compliance: 25
English
C1(Advanced)
Government ID
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