Customer Strategist & GHL Automation Specialist

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Overview

Looking for full-time work (8 hours/day)

at $16.55/hour ($3,200.00/month)

Bachelors degree

Last Active

July 15th, 2026 (2 days ago)

Member Since

June 21st, 2022

Profile Description

Hello! I’m Christine, a Customer Support Specialist focused on customer retention and accurate issue resolution.
I help businesses retain more customers and reduce churn by combining strategic support operations with smart automation, so your team resolves issues faster, and your systems work even when you're offline. My approach balances efficient response times with thoughtful solutions that reduce repeat tickets and support long-term retention.
With hands-on experience managing teams, building GHL workflows, and setting up AI-assisted support processes, I don't just answer tickets. I help you build the infrastructure that prevents them.
Whether you need a customer support system, a GHL pipeline automated, or an AI knowledge base that handles FAQs on autopilot, I bring both the strategy and the technical execution to get it done right.

Experience:
Operations Manager – Customer Service | BPO Inbound Support (voice & non-voice) | Email & Helpdesk Support

Tools:
GoHighLevel (GHL), Freshdesk, Zendesk, Stripe, Google Workspace, Slack

Top Skills

Customer Support » Email Support

Experience: 10+ years

Customer Support » Customer Relationship Management

Experience: 10+ years

Customer Support » Helpdesk Support

Experience: 2 - 5 years

Other Skills

Marketing » CRM » Freshdesk

Experience: 2 - 5 years

Marketing » CRM » Zendesk

Experience: 1 - 2 years

Office and Administration » AI Tools » AI Automation

Experience: Less than 6 months

Basic Information

Age: 44

Gender: Female

Website: Sign Up with Pro Account to View

Address: Olongapo City, Zambales

Tests Taken: IQ
Score: 135: DISC
Dominance: 38%
Influence: 16%
Steadiness: 15%
Compliance: 31%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”