Julie

IT Helpdesk and Technical Support

85 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelor's degree

Last Active

July 6th, 2026 (yesterday)

Member Since

May 23rd, 2022

Profile Description

Results-driven IT Helpdesk Analyst with 10+ years of experience supporting enterprise environments, POS systems, cloud applications, and end-user technologies in high-volume, mission-critical operations.

I specialize in diagnosing and resolving hardware, software, server, network, and POS-related issues, ensuring business continuity for large-scale organizations. I’ve supported thousands of end-users and restaurant systems, consistently meeting SLAs while maintaining high customer satisfaction.



Top Skills

Experience: 10+ years

Experience: 10+ years

Experience: 10+ years

Experience: 10+ years

With over 10 years of experience in technical support and helpdesk operations, I have developed strong expertise in providing reliable, customer-focused IT support across diverse systems, platforms, and environments.

Other Skills

Experience: 10+ years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: Less than 6 months

Experience: 5 - 10 years

Basic Information

Age
36
Gender
Female
Website
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Address
General Trias, Cavite
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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