Jannah
ECommerce Customer Support VA | Email & Order Management | 8+ Years
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelors degree
Last Active
July 8th, 2026 (2 days ago)
Member Since
May 10th, 2022
Profile Description
Hi, I’m Jannah — a Customer Service Specialist with 8+ years supporting international eCommerce customers.
I help owners provide fast, professional, and reliable support so they can focus on growing their business.
What I can do:
• Respond to customer
• Handle orders, tracking, cancellations, refunds, and exchanges
• Manage Shopify orders and backend tasks efficiently
• Resolve complaints and turn negative experiences into positive ones
• Keep records organized using Google Sheets
I’m reliable, detail-oriented, and highly responsive. I make sure your customers feel heard, valued, and well taken care of.
Tools & Skills: Shopify, Zendesk/FreshDesk/ReAmaze/HelpScout,
Available for long-term daily work and ready to grow with your business.
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Office and Administration » Google Sheets
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: Less than 6 months
E-Commerce » Order processing
Experience: 5 - 10 years
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig City, Metro Manila
- Tests Taken
- IQ
- Score: 111
- DISC
- Dominance: 31
- Influence: 18
- Steadiness: 36
- Compliance: 15
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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