Customer Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelor of Science in Business Administration Major in Financial Management

Last Active

May 1st, 2024 (3 days ago)

Member Since

April 14th, 2022

Profile Description

As a Customer Support Specialist at Marq, I help users create and collaborate on stunning visual content with ease and efficiency. Marq is a web-based design and publishing tool that serves various industries and offers a user-friendly interface with drag-and-drop functionality. I have a BBA in Business Administration and Management from Davao Oriental State University, where I gained a solid foundation in finance, accounting, marketing, and operations.

I have over 10 years of experience in customer service and technical support, working with diverse clients and platforms. I have developed a strong sense of urgency, impeccable phone manners, and an ability to deal with disgruntled customers politely. I am proficient in providing excellent customer support, troubleshooting, and data entry, which I demonstrated in my previous roles at A1 Enterprise and trader2B. I am passionate about helping Marq's clients succeed by listening to their needs, addressing their issues, and following up to ensure their satisfaction. I am always eager to learn new skills and offer new ideas to help Marq grow and surpass its goals and objectives.