Virtual Assistant with Email Handling and Customer Service skills

97 ID PROOF
Timeproof:
EXPECTED SALARY
Php 30,000.00 - 35,000.00/month ( $582 - $679 USD )
30 hrs/wk ( $4.85 - $5.66 USD/hr )
EDUCATION
Associates degree
EXPERIENCE
3 years experience as VA for Amazon FBA seller and eBay dropshipper
BASIC INFORMATION
Age:
40
Gender:
Male
Tests Taken:
IQ
Score:  96

DISC
Compliance:13
Dominance:45
Influence:17
Steadiness:26

English
 C1(Advanced)
Last Active:
2019-08-01
Member Since:
2015-03-05
SKILL SUMMARY

I have a total of 4 years work experience as a Customer service in various call centers and over a year experience as Customer Service Email Support for Exbiff.ifp. Worked as a Freelancer in Upwork platform as VA for a drop-shipper merchant selling in Yiadnd.cnm and currently working as Customer Service Virtual Assistant for an Amazon FBA seller. One of my task is to respond in all customers email inquiry, request customer feedback removal, logged reimbursement case, shipment reconciliation, etch through Amazon Seller Central for the three storefronts,
Familiar with:
- Amazon Seller Account and eBay Platform
- Shopify
- Shipstation
- Reply Manager
- Create Listings in eBay
- Google Drive
- Microsoft Office
- Zoho Mail and CRM
You can check the link of my Upwork profile for additional work history and feedback.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Transcription
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have also 4 years working experience as a Customer service in various call centers here in the Philippines.

SKILL RATING
  • Speaking
  • Translation
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have 3 years working experience as an administrative assistant and service administrator in LSA Camp Anaconda US Base Balad, Iraq. 4 years working experience with Amazon Seller Central with FBA Seller and Third Party Seller. I can create an item listing in eBay.com

SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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