Joel

Virtual Assistant with Email and Customer Service

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

March 18th, 2024 (11 days ago)

Member Since

March 5th, 2015

Profile Description

4 years work experience as a Customer service in various call centers and over a year experience as Customer Service Email Support for Upgrade to see actual info. Worked as a Freelancer in Upwork platform since 2015 as VA for a drop-shipper merchant selling in Upgrade to see actual info and currently working as Customer Service Virtual Assistant for an Amazon FBA seller One of my task is to respond in all customers email inquiry, request customer feedback removal, logged reimbursement case, shipment reconciliation, etch through Amazon Seller Central for the three storefronts,Familiar with:- Amazon Seller Account and eBay Platform- Shopify- Shipstation- Reply Manager- Create Listings in eBay- Google Drive- Microsoft Office- Zoho Mail and CRMYou can check the link of my Upwork profile for additional work history and feedback in the link below:Upgrade to see actual info

Top Skills

E-Commerce » Inventory Management

Experience: 6 months - 1 year

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 5 - 10 years

Other Skills

Customer Support » Ecommerce » Shopify

Experience: 6 months - 1 year

Basic Information

Age
45
Gender
Male
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
IQ
Score:  96
DISC
Dominance: 45
Influence: 17
Steadiness: 26
Compliance: 13
English
C1(Advanced)
Uploaded ID
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