Jm

Customer Support VA | E-commerce Support | Data Entry Specialist

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

Bachelors degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

November 6th, 2021

Profile Description

Customer Support Virtual Assistant with 2+ years of freelance experience providing email support for a high-volume e-commerce brand through Upwork. Proficient in Zendesk, Google Workspace, Slack, Trello, Notion, Confluence, and ChatGPT. Recognized as a Top Agent among 100+ customer support specialists for delivering accurate, timely resolutions while maintaining exceptional customer care.

Experienced in handling 70 to 80 customer emails daily, with a strong focus on problem-solving, order management, and providing patient, empathetic support to elderly customers.

I’m comfortable working with different tools and systems, but what really sets me apart is how I communicate. I keep things clear, friendly, and easy to understand. Just real conversations that get results.

If you’re looking for someone who genuinely cares about your clients and treats your business like their own, I’d love to help

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Other Skills

Experience: 2 - 5 years

Experience: 1 - 2 years

Basic Information

Age
29
Gender
Female
Website
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Address
Villanueva, Misamis Oriental
Tests Taken
IQ
Score:  110
DISC
Dominance: 28
Influence: 14
Steadiness: 35
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
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Clearman Lawyers

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