Charlemagne

International CX Manager | Global Learning & Development| 8+

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $14.86/hour ($2,880.00/month)

College Level

Last Active

June 3rd, 2026 (4 days ago)

Member Since

September 6th, 2021

Profile Description

Global Customer Service Team Manager/Lead | Learning and Development Specialist | 8 years Customer Support | AI Automation/Zendesk/Kustomer/Gorgias/Shopify/Slack/Monday/ClickUp/GSuite

Top Skills

CS Manager - Handled multiple teams. I specialize in Agent Development, Marketplace Coordination, Continuing Education, and Performance Evaluation.

Experience: 5 - 10 years

8 years handling Email/Chat/Phone support | Zendesk, Shopify, Gorgias, Magento, Kustomer, Gorgias, Slack, ClickUp, Monday.com, G-Suite, Skype, Klaviyo, Amazon Seller Central | AI Automation

Experience: 2 - 5 years

Training/Onboarding, Monthly knowledge assessments, ClickUp management, Newsletters

Other Skills

Assistant Operations Manager - Handled outbound campaigns for 2 teams.

Experience: 5 - 10 years

Handled e-commerce inbound and outbound messages.

Experience: 5 - 10 years

Handled e-commerce inbound and outbound chat messages.

Experience: 1 - 2 years

Basic Information

Age
29
Gender
Male
Website
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Address
Davao City
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Government ID
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