Global Customer Service Team Manager/Lead | Learning and Development Specialist | 8 years Customer Support | AI Automation/Zendesk/Kustomer/Gorgias/Shopify/Slack/Monday/ClickUp/GSuite
Experience: 2 - 5 years
CS Manager - Handled multiple teams. I specialize in Agent Development, Marketplace Coordination, Continuing Education, and Performance Evaluation.
Experience: 5 - 10 years
8 years handling Email/Chat/Phone support | Zendesk, Shopify, Gorgias, Magento, Kustomer, Gorgias, Slack, ClickUp, Monday.com, G-Suite, Skype, Klaviyo, Amazon Seller Central | AI Automation
Experience: 2 - 5 years
Training/Onboarding, Monthly knowledge assessments, ClickUp management, Newsletters
Experience: 1 - 2 years
Assistant Operations Manager - Handled outbound campaigns for 2 teams.
Experience: 5 - 10 years
Handled e-commerce inbound and outbound messages.
Experience: 5 - 10 years
Handled e-commerce inbound and outbound chat messages.
Experience: 1 - 2 years
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