Rhona

Customer Support Specialist | Phone, Email & Chat

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Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

Bachelors degree

Last Active

July 8th, 2026 (2 days ago)

Member Since

May 19th, 2021

Profile Description

Hi! I’m ---------- , a Customer Support Specialist with over 6 years of experience handling phone, email, and live chat support for international clients. I’ve supported fast-paced environments, primarily in e-commerce, where I managed high-volume customer inquiries, order tracking and processing, refunds and returns, and accurate CRM documentation while maintaining excellent customer satisfaction.I also have experience supporting teams as a Subject Matter Expert, assisting with escalations, providing guidance to agents, and helping maintain performance standards. In addition to customer support, I have provided legal administrative support for an intellectual property filing service, where I handled document preparation, form completion, data entry, and records management for trademark and copyright filings. This experience strengthened my attention to detail, accuracy, and ability to follow structured processes. I’m reliable, detail-oriented, and comfortable working independently in a remote setup. I have a stable internet connection, PC, and professional headset, and I’m open to working with US, CA, UK, or AU clients. I’m available to start at $3/hour, with the goal of building a long-term working relationship. Let’s work together to deliver excellent customer experiences and reliable support for your business.

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: 2 - 5 years

Legal administrative support involving document preparation, data entry, and records management.

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 1 - 2 years

Document Preparation

Experience: Less than 6 months

Experience: 1 - 2 years

Basic Information

Age
32
Gender
Female
Website
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Address
Villanueva, Misamis Oriental
Tests Taken
IQ
Score:  125
Government ID
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