Mary
Customer Service rep | Helpdesk Tech| Executive Assistant
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $2.49/hour ($240.00/month)
Bachelors degree
Last Active
July 7th, 2026 (3 days ago)
Member Since
May 15th, 2021
Profile Description
Customer-focused professional with 7+ years of experience in customer support, technical support, and administrative operations. Proven track record as a Top Agent and Best CSAT performer, delivering exceptional service while managing documentation, scheduling, and CRM systems with accuracy and efficiency.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Phone Support
Experience: 2 - 5 years
Other Skills
Customer Support » Technical Support
Experience: 1 - 2 years
Responsibilities: • Provide technical support to end-users via phone, email, or web chat. • Implement restorative and maintenance actions to resolve user issues efficiently. • Address end-user problems by following standard operating procedures. • Accurately track and document incidents and calls, ensuring timely and precise data entry into the database. • Conduct remote troubleshooting using diagnostic techniques and relevant questions to identify and resolve technical issues.
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- navotas city, metro manila
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 18
- Influence: 37
- Steadiness: 28
- Compliance: 18
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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