I've served as a customer support representative, managing both incoming and outgoing calls to promptly address customer queries, and prioritizing resolving issues on the initial contact. I specialize in providing guidance to ensure seamless transactions and fostering positive customer interactions. Additionally, I've held the role of an order processor and fulfillment manager for three years, overseeing various aspects such as order processing, logistics coordination, and managing returns and refunds to ensure customers' satisfaction and timely delivery of their orders. Furthermore, I've been accountable for daily inventory management, ensuring accurate stock availability on our website.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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