Customer Support/Email/Data Entry/Chat/Email Support

Overview

Looking for full-time work (6 hours/day)

at $15.00/hour ($1,980.00/month)

Bachelors degree

Last Active

September 27th, 2023 (443 days ago)

Member Since

August 9th, 2014

Profile Description

I am Upgrade to see actual info Bardoquillo, 37 years old, currently residing in the Philippines. I took B.S in Psychology at the University of San Carlos.

I worked as a telephone operator in a hotel here in the Philippines for less than a year and moved my way to the BPO Industry, thus landing with Etelecare Global Solutions which was purchased by Stream Global Solutions and is now owned by Convergys Philippines.
I have been in the industry for quite some time now, it has been 10 years, and still love the job. I couldn't get away with this field because it's my innate passion for helping people.

I have been promoted to SME, Subject Matter Expert. I have passed and excel all metrics asked from call handling time, Transfers, Customer Service Satisfaction Survey and most importantly Sales. Then I became a Team Leader and was able to handle different people and attitudes but was able to surpass and deliver.
I have been equipped with tools and a lot of them both easy and complicated ones. Excel, Windows Word and email support, CRM Amazon, and a whole lot more. I am a champion when it comes to multitasking, I learn easily and am very open-minded. I love to shuffle numerous tasks at once and will go the extra mile to get things done.

I am trained to do outbound calls for follow-up. Processed claims and orders, Chat and Email Support, Bills and Refunds, Shipments plus, technical issues and retention on the side too.
I don't have issues with graveyard shifts because I'm very much used to it.
I can be a great advantage to your team, 100% assured of providing hybrid customer care at its best and committed 110%!

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