Princess

8+ Years Customer Service Pro| E-commerce Customer Support 

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

May 10th, 2024 (7 days ago)

Member Since

April 17th, 2021

Profile Description

Ready to Boost Your Productivity by Delegating Tasks? 
Let's soar to greater heights and unlock the full potential of your business!
Outstanding customer service forms the core of successful marketing, establishing enduring relationships and fostering brand loyalty. Allow me to demonstrate how I can assist you with this. 
Elevate Customer Experience with Exceptional Email & Live Chat Support
Elevate customer satisfaction through expertly crafted, prompt, and personalized email and live chat interactions. I specialize in making your customers feel valued and comfortable, encouraging them to freely inquire, seek assistance, and interact with your brand confidently.
Customer Support Specialist Extraordinaire
As a seasoned customer support expert, I bring a wealth of experience in delivering exceptional service across various channels. With a keen focus on understanding and addressing customer needs promptly and effectively, I excel in resolving inquiries, providing guidance, and fostering positive interactions. From troubleshooting technical issues to ensuring seamless communication, I'm dedicated to delivering satisfaction and enhancing the overall customer experience. Let me elevate your support services to new heights!
Passion-driven and devoted Customer Support Specialist with vast expertise in delivering exceptional assistance to customers of Shopify stores.
Proficient in addressing a variety of customer inquiries, encompassing order tracking, product queries, and technical assistance, all aimed at ensuring utmost customer contentment.

Possesses outstanding communication abilities characterized by a friendly and empathetic demeanor, fostering positive engagements and forging enduring customer bonds.

Demonstrates proactive problem-solving skills, proficient in swiftly troubleshooting issues, devising effective solutions, and promptly delivering resolutions to enrich the customer journey.

Seasoned in efficiently managing high volumes of tickets while upholding professionalism and precision in every customer interaction.

Tech-savvy with meticulous attention to detail, adept at navigating various platforms and tools to streamline processes and enhance customer support workflows.

Dedicated to delivering unparalleled support and bolstering customer satisfaction, thereby contributing to the prosperity and expansion of Shopify businesses. 

Shopify
Amazon
CJdropshipping
Meta Business Suite
Google Suite
Microsoft Office
Zendesk
Keepa
Salesforce
Reamaze
Asana
Trello
Klaviyo
Helium10
Jungle Scout
Trust Pilot
Tidio
GoDaddy 

Let me be your top-tier customer service pro, here to win for you.

Just shoot me a quick message, and we'll hop on a Discovery Call to discuss how we can tailor your customer service to the next level. 

Reach out today and let's team up! 

Top Skills

Customer Support » Ecommerce

Experience: 5 - 10 years

As a seasoned customer support expert, I bring a wealth of experience in delivering exceptional service across various channels. With a keen focus on understanding and addressing customer needs promptly and effectively, I excel in resolving inquiries, providing guidance, and fostering positive interactions. From troubleshooting technical issues to ensuring seamless communication, I'm dedicated to delivering satisfaction and enhancing the overall customer experience. Let me elevate your support services to new heights!

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Phone Support

E-Commerce » Product Research

Experience: 6 months - 1 year

E-Commerce » Ebay » Fulfillment

Experience: 2 - 5 years

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Content Moderation/Management

Customer Support » Ecommerce » B2C

Experience: 2 - 5 years

E-Commerce » Order processing

Experience: 2 - 5 years

Basic Information

Age
30
Gender
Female
Website
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Address
quezon city, metro manila
Tests Taken
IQ
Score:  118
DISC
Dominance: 36
Influence: 16
Steadiness: 25
Compliance: 23
English
C2(Advanced/Mastery)
Uploaded ID
Sign Up with Pro Account to View

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