Isabelita

Virtual Assistant/Truck Dispatcher/Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 23rd, 2024 (22 days ago)

Member Since

July 22nd, 2014

Profile Description

My extensive experiences in various positions are my strength.I have learned a lot through the years, and I am willing to share this with companies that I can provide my expertise. From being a Customer Support Advocate (email); Virtual Assistant to real estate companies especially in cold calling; Webinar Telemarketer for lead generation improvement; ESL online teacher; Technical support for famous IT companies; Customer Support for both financial and IT companies; Document Analyst for a pioneer BPO (Non-voice); And as Sales and Marketing for different goods and services that also includes local real estate. These are the positions and industries that I have gained my knowledge and skills. I consider myself an expert outbound caller for tools such as Mojo Dialer, CallRail, Five9, VanillaSoft, and Groove. I can multi-task such as calling, text messaging, and email handling.My most recent project with UpWork is with Wonolo as a Customer Support advocate, a startup company that provides independent contractors jobs in the US, Australia, and Germany. An on-demand staffing platform that is changing the way businesses find talent for their immediate labor needs. My main task is to support and resolve workers’ issues with employers such as salary disputes, scheduling, workforce allocation, tax concerns (1099 and W2), trust and safety, etc.

Top Skills

E-Commerce » Logistics Management

Experience: Less than 6 months

Dispatching long haul drivers for more than 3 years. Coordinating with the shipper and the consignee for a smooth transport of goods. Also does customs clearance. Coordinating from brokers/clients to the shippers, consignees and drivers.

Customer Support » Email Support

Experience: 5 - 10 years

I have been providing assistance for on-demand jobs, real estate to drop shipping and logistics clients.

Customer Support » Customer Service

Experience: 10+ years

I have been in customer service since 2003 and is working in senior level as of this date.

Other Skills

Basic Information

Age
50
Gender
Female
Website
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Address
Parañaque, Metro Manila
Tests Taken
IQ
Score:  135
DISC
Dominance: 67
Influence: 53
Steadiness: 32
Compliance: 88
English
C2(Advanced/Mastery)
Government ID
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