Farah

Customer Service Expert

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $2.51/hour ($480.00/month)

Bachelors degree

Last Active

March 7th, 2025 (462 days ago)

Member Since

July 7th, 2014

Profile Description

For the last 12 years I have developed to be an excellent Telemarketer, Customer service representative and Virtual Assistant.
*Providing customers with the best shopping experience by helping them from pre sales until post sales inquiries.
*Ensuring that follow ups are sent so that no inquiries are left unattended based on the SLA's set
*Preparing reports if needed
*Take part in creating ideas or suggestions that could help improve the company'
*Work with minimal supervision and ensure tasks are completed as required.

Top Skills

Dropshipping expert for an Australian company who also have ebay/amazon accounts.

Worked for almost 15 years in the customer service industry handling different clients around the world. Gained skills that made me grow and become more passionate in this industry.

Experience: 5 - 10 years

Managed emails, appointments and reports.

Other Skills

Experience: 5 - 10 years

Email support, Reports, Macros and Escalations

Experience: 5 - 10 years

Chat and Email support, Reports, Adding Macros, Reading of History, Escalations etc

Experience: 5 - 10 years

Order fulfillment, Order Status, Process of Discount codes, Customer detail management

Basic Information

Age
26
Gender
Female
Website
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Address
Dumaguete City, Negros Oriental
Tests Taken
IQ
Score:  107
DISC
Dominance: 9
Influence: 30
Steadiness: 44
Compliance: 18
English
C1(Advanced)
Government ID
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