Current Employment Status:
Hired Part Time on Apr 18, 2024
Project Management
Operating Systems:
Windows (XP SP2, SP3, Vista, 7,8.1,10) Mac OS 10.10 Yosemite
Applications:
Ms Office Applications, Packet Tracer, Salesforce, SAP Field Glass, Beeline
Programming Languages:
Turbo C, C++,VB 6,
Server:
MySql, Microsoft Exchange Server, Active Directory, Office 365 Admin, G Suite
Networking:
IP Configurations from Switch to Modem, Router to Computer, PC to PC, Different Network Topologies, Familiar in Dell Sonic Firewall, Basic Network Troubleshooting, Juniper
Photo Edting:
Photoshop CS6, Light Room, GIMP
Video Making:
CorrelDraw, Adobe Premiere
Animation:
Blender, RPG Maker VX Ace, After effects
Monitoring tools/Back up tools:
Solarwinds, Moogsoft, Datto, Datto RMM, BrightGauge, ConnectWise
Others:
Familiar in Helpdesk Ticketing System, Asset inventory System,
Familiar in Remote Desktop Connection as well as Microsoft Lync,
Familiar in Sharepoint Site, Cisco and Avaya Troubleshooting, Internet Explorer troubleshooting, Familiar in
VmWare and Citrix application, File Transferring Protocols such as FTP,FTPS,SFTP, SCCM Configuration, AS/400 troubleshooting, Airwatch, ProofPoint, VMWare and XenDesktop/Citrix troubleshooting, Webroot
Can provide troubleshooting support to Computer Desktop, Laptop, Scan gun, and other computer peripherals
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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