Customer Success Associate and Administrative Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.75/hour ($727.26/month)

College Level

Last Active

May 26th, 2026 (9 days ago)

Member Since

June 4th, 2014

Profile Description

I’m a seasoned Virtual Assistant with over 12 years of hands-on experience supporting founders, service providers, and growing businesses. I specialize in back-end operations, systems building, and customer service, with a proven track record of helping clients organize their workflows, improve efficiency, and build strong client relationships.

As the owner of a successful scooter and car rental business, I’ve learned the value of streamlined systems and proactive communication—skills I now bring into every client project. I don’t just assist—I analyze, build, and optimize. From managing inboxes and booking systems to content scheduling and lead tracking, I make sure operations run smoothly behind the scenes.

Throughout my career, I’ve supported industries including eCommerce, health and wellness, real estate, and local service businesses. I’ve handled:
- Customer support (email/chat/calls)- Calendar and inbox management
- SOP creation and process documentation
- Content coordination and basic social media publishing
- Booking systems and automated workflows
- Local and digital marketing support (including FB Ads and community promotions)

I’m known for being reliable, detail-oriented, and calm under pressure. I thrive in organized systems, but I’m also the person you call when there isn’t one yet. I take initiative, communicate clearly, and always look for ways to improve how things work.

If you’re looking for a trusted right-hand who understands both the back-end of your business and the front-facing customer journey, I’m ready to support your growth.