Charmaine

Customer Success Associate and Administrative Assistant

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

College Level

Last Active

November 13th, 2024 (30 days ago)

Member Since

June 4th, 2014

Profile Description

I am an experienced virtual assistant with a successful track record of providing exceptional support to various organizations for over 12 years. With a strong background in back-end operations and organization, coupled with a passion for delivering outstanding customer service, I am dedicated to helping businesses thrive and succeed.

Throughout my career, I have honed my skills in managing administrative tasks, ensuring smooth operations, and optimizing Upgrade to see actual infoom handling email correspondence and calendar management to data entry and document organization, I excel in back-end processes that form the backbone of a well-functioning business.

My customer service expertise sets me apart, as I possess a deep understanding of the importance of providing prompt and professional support. I am committed to addressing customer inquiries, resolving issues, and ensuring their satisfaction at all times. With strong communication skills and attention to detail, I can effectively convey information and ensure that customer needs are met to the highest standards.

In addition to my back-end and customer service capabilities, I bring a wealth of organizational skills to the table. I thrive in creating systems and structures that enhance productivity and streamline workflows. Whether it's managing calendars, coordinating projects, or maintaining databases, I excel in creating order out of chaos and ensuring that everything runs smoothly.

Throughout my career, I have developed a solid foundation in various tools and platforms commonly used in virtual assistance roles. I am proficient in email clients, calendars, productivity tools, and social media platforms. I am also adept at conducting online research, summarizing findings, and generating reports.

As a highly motivated and proactive professional, I am dedicated to delivering results and exceeding expectations. I am reliable, detail-oriented, and committed to maintaining confidentiality with sensitive information. My problem-solving abilities and ability to work independently make me a valuable asset to any team or individual I support.

If you are seeking a seasoned virtual assistant with a proven background in back-end operations, organization, and customer service, I would be thrilled to contribute my skills and expertise to your success. Let's collaborate and take your business to new heights together.

Top Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 5 - 10 years

Other Skills

Experience: 1 - 2 years

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 6 months - 1 year

Experience: 5 - 10 years

Basic Information

Age
35
Gender
Female
Website
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Address
Cagayan de Oro City, Misamis Oriental
Tests Taken
IQ
Score:  135
DISC
Dominance: 46%
Influence: 7%
Steadiness: 14%
Compliance: 33%
English
C1(Advanced)
Government ID
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