Customer Service Representative/Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

High school diploma

Last Active

June 24th, 2026 (yesterday)

Member Since

January 20th, 2021

Profile Description

Greetings! I’m Michaela, a versatile and results-driven professional with over 5 years of experience in Customer Service and Virtual Assistance. I’m passionate about delivering exceptional customer experiences and providing reliable administrative support across industries such as E-commerce, Retail, Travel, Credit Repair, and SaaS platforms.

Throughout my career, I have developed strong expertise in handling high-volume customer inquiries, resolving complex concerns efficiently, and building positive client relationships through excellent communication and problem-solving skills. I take pride in creating smooth customer experiences while helping businesses stay organized and productive.

Key Skills & Expertise:
• SaaS Customer Support
• CRM Management (Zendesk, Salesforce, Intercom, Jira)
• Email, Phone & Live Chat Support
• Technical Troubleshooting & Issue Resolution
• Administrative Support & Data Entry
• Customer Retention & Client Relationship Management
• Calendar & Task Management
• Team Collaboration Tools (Slack, RingCentral, Microsoft Teams, Google Workspace)

I am highly adaptable, detail-oriented, and committed to delivering quality work in fast-paced environments. Whether supporting customers, managing administrative tasks, or assisting teams remotely, I always strive to exceed expectations and contribute to business success.

I am eager to bring my expertise to your business and help you achieve your customer service goals. Let’s connect and discuss how I can contribute to your team’s success!