Results-driven Logistics and Customer Service Professional with experience supporting U.S. trucking and transportation operations. Skilled in client account management, shipment tracking, carrier coordination, dispatch support, and logistics communication. Proven ability to manage customer relationships, resolve operational issues, and ensure on-time delivery performance in fast-paced remote environments. Additional experience in purchasing, accounting, and e-commerce operations provides a strong foundation in data accuracy, documentation management, and process improvement.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
• Managed customer accounts and served as the primary point of contact for logistics-related inquiries and support. • Coordinated with dispatchers, drivers, and operations teams to provide accurate shipment status updates and delivery timelines. • Monitored freight movements to ensure timely pickups and deliveries while proactively resolving service disruptions. • Maintained clear communication with customers regarding transportation schedules, documentation requirements, and shipment issues. • Ensured accuracy of billing details, freight documentation, and order information. • Developed strong client relationships that supported customer retention and service excellence. • Assisted operations teams in meeting performance targets and maintaining high service levels.
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 6 months - 1 year
Product Listing
Experience: Less than 6 months
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