Current Employment Status:
Hired Full Time on Feb 10, 2014
I previously worked as a Customer Service Associate for Convergys Philippines and my responsibilities involved responding to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer and delivering
customer service and organization mission by completing related results as needed.
I also had my Internship training at Smart Communications Wireless Center and as a trainee my main responsibilities involved assisting the front liners and employees in their responsibilities by filing and sorting files and I assisted walk-in customers and catered to their first-hand inquiries. In addition, I was also a trainee at ABS-CBN Broadcasting Corporation- Bacolod City and my main responsibilities were encoding and documenting business proposals and contracts and made sure that I am able to contribute and participate in creative outputs required by the company on a daily basis which mostly involves production, creative and technical writing work.
I am computer literate when it comes to
Microsoft Office (MS Excel, MS PowerPoint, MS Word), and Adobe (Photoshop, Premiere). I am also honed by writing experiences being a member of University of St. La Salle Media Corps as a photographer and article writer. I am hardworking and willing to learn and can assure you I can work under minimal supervision.
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